Recruitment and Training at JetBlue Airways

Since its inception, the design and implementation of training at JetBlue was given high importance. The initial training at JetBlue concentrated on giving new recruits information about the airline business and business principles. The goal at this stage was to develop a common business language across the company...

Over the years, JetBlue had gained a reputation for treating crew members fairly and for providing them with a very good work environment. These practices made employees feel valued and respected and they developed a sense of ownership toward the company.